Privacy Policy

Last updated: Sep 26, 2026

Ojal LLC ("Ojal," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit ojalbeauty.com (the "Site"), take our skin quiz, place an order, contact us, or otherwise interact with Ojal.

Information We Collect

Depending on how you use the Site, we may collect:

  • Contact information, such as your name, email address, phone number, billing address, and shipping address.
  • Order information, such as the products you purchase, payment status, and order history. Payment card information is processed by our payment providers and is not stored by Ojal.
  • Quiz information, such as your answers about skin type and routine preferences. If you choose to have your results emailed to you, we also collect your birth year and email address.
  • Device and browsing information, such as your IP address, browser type, device type, time zone, pages viewed, referring website, and how you interact with the Site.
  • Communications, including information you give us when you contact us, submit a product review, join our mailing list, or request customer support.
  • Marketing preferences, such as whether you have chosen to receive emails or text messages from us.

Please do not send us medical records or other sensitive health information. Ojal does not diagnose or treat medical conditions, and our quiz and customer-support channels do not provide medical advice.

How We Use Information

We may use your information to:

  • Process payments, fulfill orders, arrange shipping, and manage returns;
  • Send order confirmations and service-related updates;
  • Provide your quiz results and product recommendations;
  • Respond to questions and provide customer support;
  • Improve our products, Site, and customer experience;
  • Detect and prevent fraud, security incidents, or misuse;
  • Send marketing messages if you have opted in;
  • Measure the effectiveness of our advertising; and
  • Comply with legal obligations and protect our rights.

How We Share Information

We may share information with companies that help us operate our business, including:

  • Shopify, which powers our online store;
  • Payment processors;
  • Shipping and fulfillment providers;
  • Website hosting, analytics, customer-support, email, and SMS providers; and
  • Advertising partners, where permitted by law and consistent with your privacy choices.

We may also disclose information when required by law, to respond to a lawful request, to protect Ojal or others, or as part of a merger, financing, sale, or transfer of our business.

We do not sell personal information for money. Some privacy laws treat certain advertising-related disclosures as "sharing" or a "sale." Where applicable, you can opt out using the privacy choices on our Site or by contacting us. We honor Global Privacy Control (GPC) browser signals as an opt-out request where required by law.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, and similar technologies to keep the Site working, remember your cart and preferences, understand Site traffic, prevent fraud, and support advertising. You can manage cookies through your browser settings and, where available, through the privacy controls on our Site. Blocking some cookies may affect how the Site works.

Marketing Communications

You can unsubscribe from marketing emails at any time using the link in the email. If you opt in to text messages, reply STOP to unsubscribe or HELP for help. Message and data rates may apply. You do not have to agree to marketing to make a purchase.

We do not share text-message opt-in data or consent with third parties for their own marketing. We may share it with service providers that help us run our messaging program.

Children's Privacy

The Site is intended for parents, guardians, and teens ages 13 and older, and is not directed to children under 13. We do not knowingly collect personal information online from children under 13.

If you are under 13, please do not place an order, join our email or text list, submit a review, or send us personal information. Ask a parent or guardian to shop or sign up for you. You may take our skin quiz without providing personal information.

If we learn that we have collected personal information from a child under 13, we will delete it. If you believe a child under 13 has given us personal information, contact us at info@ojalbeauty.com.

Your Privacy Choices and Rights

Depending on where you live, you may have the right to:

  • Access, correct, or delete your personal information;
  • Receive a copy of certain information; and
  • Opt out of targeted advertising, "sharing," or "sales."

To make a request, email info@ojalbeauty.com. We may need to verify your identity before we complete your request. You may use an authorized agent where permitted by law. If we deny your request, you may appeal by replying to our decision. We will not discriminate against you for exercising your privacy rights.

California residents can also use the "Your Privacy Choices" link on the Site to manage advertising-related choices.

Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this policy. This includes completing transactions, maintaining business and tax records, resolving disputes, preventing fraud, and complying with legal obligations.

Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. However, no online service or storage method is completely secure.

International Visitors

Ojal is based in the United States. If you visit the Site from another country, your information may be processed in the United States or in other countries where our service providers operate.

Third-Party Links

The Site may link to third-party websites or services. Their own privacy policies govern their practices, and Ojal is not responsible for them.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page with a new "Last updated" date.

Contact Us

Ojal LLC

Email: info@ojalbeauty.com | Mailing address: 3775 W Arthur Ave, Lincolnwood, IL 60712